Abuse of staff, patients, physicians and all other members of the clinic will not be tolerated. Abuse can take many forms including but not limited to intimidation, condescending or patronizing language, impatience, refusal/reluctance to answer questions, giving misleading information and manipulation. Incidents will be recorded and reported to the appropriate personnel.

We will take corrective action up to and including termination of patient status, employment or permission to remain on the property, based on the severity of the incident.