Interested in seeing your doctor? Here's our NEW contact info.

 

NORTH YORK FAMILY MEDICINE CENTRE

220 Duncan Mill Road, Suite 201  Toronto, Ontario M3B 3J5

Phone: (416) 494-7396   Fax (416) 494-0129

 

ZERO TOLERANCE POLICY

The North York Family Medicine Centre is committed to providing a safe, secure and respectful environment for all patients and staff.

Words or actions that make others feel threatened or demeaned will not be tolerated and decisive action will be taken to protect patients and staff.

Disruptive Behaviour:

The North York Family Medicine Centre considers the use of inappropriate words, actions or inactions as disruptive behaviour.

Inappropriate Actions/Inactions:

  • Violence (physical attacks or threats of harm)

  • Intimidation

  • Throwing, damaging property or breaking things

  • Unwelcomed physical contact

  • Failure to observe NYFMC policies and/or contracts

  • Refusing to leave the property

Inappropriate Words (in person, by phone, or any means of communication):

  • Abusive language and yelling

  • Disrespectful or demeaning language/comments

  • Remarks, jokes or innuendos that degrade, ridicule or offend

  • Discriminatory remarks

  • Threats or threatening behaviour

  • Bullying

  • Sexual Harassment

Immediate action will be taken when incidents described above occur.

Individual(s) may be asked to leave, the police may be called or the individual(s) may face dismissal from our practice.